Why do I need a website?Think of your web site as the most cost effective, continuous method of promoting your company on a national and international basis every day of the week! These days customers expect to be able to find you online - not having a website is like not bothering to get listed in the phone book and a website can provide them with the most timely information on your products, pricing, services, company literature, and answers to commonly asked questions with speed and ease. You can get to know your customers from the statistics gathered from the traffic to you website, and reduce the costs of doing business by eliminating much of your other marketing material and saving you time.
Why should I choose Y Media for my web development company?We design websites that are user-friendly, visually appealing, designed creatively and also have great functionality. We know the value of different web design features, which can be used, and we know which design features work and why.
How much will it cost?We offer a range of solutions designed to cater to different requirements. Prices start from as little as $399 and an abligation free quotation can be provided for more taylored projects upon request.
Do you do Fixed Price Quotations or Time Based Billing – and which is better for the customer?Y Media is pleased to offer our clients fixed-price quotations for any projects we undertake. This provides peace of mind, knowing that your investment is capped. We take great care in gathering your information, so that we can accurately assess the time and detail required by your site, to eliminate the need to ‘add on’ costs during the building process. However, if you have any additional functionality requirements during the process of building your site, please let our designers know and they will quickly provide a costing for you.
How long does it take to complete my website?Approximately 4 – 6 weeks. However this depends on the complexity of the pages and also on the participation level of the customer. It is crucial that clients provide Y Media with all requested information in a timely basis and that will hasten the process.
How do I get my website started?Simply contact us. We'll let you know what we need, take care everything for you and guide you through every step of the way.
How will we communicate? Can I get updates on the progress of my site?Our friendly staff are available on the telephone, in person in the office, or via email 8am - 5pm Monday to Friday to answer all of your questions and queries. On commencement of your website construction, Y Media provide a written project schedule outlining the dates for each stage of the construction. This also includes your website completion date, so you will always know what stage we are at with your project.
How can I ensure that my website will be within the first few entries in the Google Search Engine?Y Media have extensive experience in online marketing and website search engine optimisation.
If you need your website to appear higher in the seach results when serching for specific search terms, Y Media is able to provide extensive Search Engine Optimization packages to help you achieve a great page rank.
Can you provide all our web design and hosting services?Yes – we provide all requirements to get your site up and running including registering your domain name, designing your site, providing hosting and arranging your email accounts for you.
In what format should I supply words and photographs about my business for my new website?It’s most helpful to us if you can provide text and photos in electronic form (word documents and digital photos) If this is not possible we can help you get your information ready for use on the website.
Once my website is complete, what after sales service do you offer?We fully support any website we design and we are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.
Do you redesign or update existing websites?Yes we do. We can redesign, retaining your company corporate style, or we can redesign to give you a complete new image. If your website is a bit dated, we can redesign it to take advantage of the latest web technologies.
What if I don’t like the design?We hope that our attention to detail when collecting information from you will result in a design that you will be happy with. Y Media aims to design a website specific to your requirements, which you are completely happy with.
But in the instance that this hasn’t occurred, we will further discuss your needs and provide another ‘suggested design’.
Can I edit my own site?Yes – the typical goal of web development is to produce a website that is database driven, which allows the site owner to add, change, or delete what is stored in their database. Y Media can offer you a complete Web Maintenance Support Plan. If you have a small website consisting of just a few pages and will only wish to make changes infrequently, then usually it is more cost and time effective to ask Y Media to carry out these changes for you. From minor to major changes, a support plan will offer you the convenience and flexibility of updating, modifying or adding to your website with the relative ease of a phone call or email. Alternatively, should you wish to manage your own website, a custom built web editing software (Content Management Solution) will be provided for you. We run through the administration screen with you when we design the site for you – however if at any time you have any questions please call and we will run through the procedure with you.
When can I update my website content?If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection, and you can make updates instantly as frequently as you wish.
What is eCommerce? Can I have it?eCommerce is a general term for any type of business, or commercial transaction, that involves the transfer of information and funds across the Internet. If you would like to have your customers purchase goods from your site, Y Media can build your website on an eCommerce platform which supports the entire checkout process, from invoicing to dispatch. We also install SSL (Secure Socket Layer) certificates which use the latest encryption methods to ensure that your customers can buy from your website knowing that the information they enter is secure and safe.
Can I see how many visitors I’ve had to my website?Yes, we provide web tracking software which records where your visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.
I have a small to medium sized business and want an online presence to promote my business in a professional manner to both new and existing customers. How do I achieve this?We can develop a professionally designed single page website for $399, that will allow you to promote your company image and provide a comprehensive overview of your services. Complete with domain name and hosting facilities, this site can then be developed into a site with full functionality, as your business grows.
If you would like to discuss your website design requirements with us please call our sales manager Dee on 0429 573 977 or our technical and design specialists Matt and Antonia on 5150 2313.